You are currently browsing the category archive for the ‘Royal Canin’ category.

Recall — Firm Press Release

FDA posts press releases and other notices of recalls and market withdrawals from the firms involved as a service to consumers, the media, and other interested parties. FDA does not endorse either the product or the company.

Eight Sensible Choice Dry Dog Food Products, Seven Kasco Dry Dog And Cat Food Products Recalled Nationwide by Royal Canin USA Effective Today

Contact:
Erik Mueller
636-926-1089

FOR IMMEDIATE RELEASE — St. Charles, Missouri — May 11, 2007 — Royal Canin USA is announcing today the voluntary nationwide recall of eight Sensible Choice dry dog food products and seven Kasco dry dog and cat food products.

This announcement is based on the company’s ongoing extensive review of its manufacturing and quality assurance testing procedures, which identified trace amounts of a melamine derivative from tainted Chinese rice protein concentrate provided to the company by domestic ingredient supplier Cereal Byproducts, headquartered in Illinois.

“We deeply regret the concern and anxiety this announcement today will cause our loyal customers and the entire pet community,” Olivier Amice, President and CEO of Royal Canin USA, said. “While a very limited number of Sensible Choice and Kasco products in this recall tested positive for trace levels of a melamine derivative, Royal Canin USA is voluntarily withdrawing these products out of an abundance of caution and because we are fully committed to the welfare of our customers’ pets.”

Royal Canin USA has no confirmed cases of melamine related illness in pets eating Sensible Choice and Kasco products affected by this recall. Last month, Royal Canin USA announced it will no longer use any Chinese vegetable protein suppliers.

The following eight Sensible Choice dry dog food products and seven Kasco dry dog and cat food products with date codes between July 28, 2006 to April 30, 2007 are being voluntarily recalled:

SENSIBLE CHOICE® (available in pet specialty stores nationwide)

  • SENSIBLE CHOICE® Chicken and Rice Adult (Dry Dog Food)
  • SENSIBLE CHOICE® Chicken and Rice Reduced (Dry Dog Food)
  • SENSIBLE CHOICE® Lamb and Rice Reduced (Dry Dog Food)
  • SENSIBLE CHOICE® Chicken and Rice Puppy (Dry Dog Food)
  • SENSIBLE CHOICE® Chicken and Rice Large Breed Puppy (Dry Dog Food)
  • SENSIBLE CHOICE® NATURAL BLEND Adult (Dry Dog Food)
  • SENSIBLE CHOICE® NATURAL BLEND Senior (Dry Dog Food)
  • SENSIBLE CHOICE® NATURAL BLEND Puppy (Dry Dog Food)

KASCO® (available in pet specialty stores nationwide)

  • KASCO® Chunks (Dry Dog Food)
  • KASCO® Hi Energy (Dry Dog Food)
  • KASCO® Maintenance (Dry Dog Food)
  • KASCO® Mealettes (Dry Dog Food)
  • KASCO® Mini Chunks (Dry Dog Food)
  • KASCO® Puppy (Dry Dog Food)
  • KASCO® Cat (Dry Cat Food)

Based on today’s announcement, pet owners should stop feeding their pets the eight Sensible Choice dry dog food products, seven Kasco dry dog and dry cat food products listed. Pet owners should consult with a veterinarian if they are concerned about the health of their pet.

The safety and nutritional quality of Royal Canin USA pet food is our company’s top priority because we understand that the health of pets comes first. Pet owners who have questions about the voluntary recall of Sensible Choice and Kasco dry pet food products and other Royal Canin USA products should call 1-800-513-0041 or visit our web site at http://www.royalcanin.us.

All Sensible Choice and Kasco products have a satisfaction guarantee and the company will refund or replace the diets that are part of this recall announcement.

####

008_6_0011.JPG

POSTS for 3/17-8/22:

  • 3/18/07: Science Diet has added some of their foods to the voluntary recall list. Pets HAVE died and others are suffering severe health problems, so PLEASE check this new list AND the ones I listed above. Thank you! Science Diet Recall (On 3/30/07 Science Diet recalled feline m/d)
  • 3/18/07 10:15PM PST: The FDA (Food and Drug Administration) is even posting information which shows just how far-reaching this has become. They even have a web page with information on how to register adverse reactions/consumer complaints. I appreciate that so many of you are reading as much as you can about this and staying on top of the situation. What wonderful owners your pets have! 🙂 And PLEASE continue to spread the information to AS MANY folks as you can, and have THEM stay on top of it as well. I’ll definitely continue to add information as I find out about it.
  • 3/19/07 11:10 AM PST: Looks like Menu Foods has another press release, which interestingly enough says it’s not for US newswire services, whatever THAT really means. It’s in PDF format and can be accessed from their main recall page.
  • 3/20/07 11:20 AM PST: It is disconcerting to hear that in February, Menu Foods apparently was notified of the problems with pets eating certain Menu Foods produced food, did their own testing in which approximately 17% of the tested pets died, yet it wasn’t until March 16th that the recall was announced?!?! I am obviously no expert on how these things work, but it sure seems to me that the motto of “better safe than sorry” should have been in place LONG BEFORE March 16th! Menu Foods recall notice states:

“We take these complaints very seriously and, while we are still looking for a specific cause, we are acting to err on the side of caution” said Paul K. Henderson, President and CEO, Menu Foods. “We will do whatever is necessary to ensure that our products maintain the very highest quality standards.”

Seems to me that “acting to err on the side of caution” would have meant alerting consumers about the problems MUCH sooner than they did. According to news reports, Menu Foods was alerted by pet owners about deaths and renal failure on February 20th, Menu Foods began their own tests February 27th where between 15%-20% of the pets they tested died, yet the recall was not announced until March 16th, THREE WEEKS AFTER they were first alerted of the deaths and health issues?!?!

I certainly hope to hear SOME type of logical explanation SOON from Menu Foods, but until then all I can assume is that $$$$ (especially since in their initial press release on 3/16/07 they repeatedly mention how much the recall could cost their company) and probable financial loss is what had Menu Foods dragging their feet, while their consumers were unknowingly feeding their beloved pets food which could possibly kill them, if not leave them with painful health issues and enormous veterinary bills which many owners cannot truly afford. I worked in the veterinary field for nearly 7 years and know the high cost of health care for pets, along with having had expensive medical situations with my own pets. But that is what pet owners do, they care for their pets as if they were members of their family, which they are (just four-legged instead of two-legged), and will put themselves into debt just to make sure their pets get the best care possible. Unfortunately there will be pets whose health care costs related to the issues from the tainted food will be too high for some owners to absorb, and they will then have to make the heartbreaking choice to have their beloved pet euthanized.

Come on Menu Foods, let’s get cracking on finding some solutions here. I think everyone understands that “accidents” and “mistakes” do happen in life, which might possibly explain how the food became tainted in the first place, but the part I’m having the hardest time understanding right now is why the recall took so long to be announced to consumers. What do you have to say Menu Foods? You have countless pet owners looking to you for answers.

*********************

_______________________________________________________

Sniffin’ out the info

Photobucket

Blog visitors

  • 185,142 (thanks :))